Privacy Policy

The short version

There are no accounts and no logins. We do not sell your data, we do not use it for advertising, and we do not track you across other apps or websites.

You can use the design tools without giving us any contact details. We only ask for those if you choose to send us a message or request a consultation.

Photos you upload

When you use a design tool, the photo you choose is uploaded to our server, resized, and sent to our AI image provider (OpenAI) to generate the redesigned version. Both your original photo and the generated image are stored on our server so you can view, compare and share the result.

Please do not upload photos containing people. Our tools are for rooms and exteriors, and photos in which a person is the subject are rejected automatically.

Contact details you give us

• Name, phone number and (optionally) email — only when you submit the contact form or request a consultation.
• Anything you write in the message field.
• These are stored on our server and may be passed to the design studio the app is branded for, so they can reply to you.

Device identifier

The app generates a random identifier the first time it runs and stores it on your device. It is not linked to your name, your phone number, or any account, and it is not shared with anyone.

It is used for two things only: to apply fair usage limits (so one device cannot overload the service), and to send you a notification when your design has finished rendering, if you allow notifications.

Deleting the app deletes the identifier.

Camera and photo library

The app asks for camera access only when you choose to take a photo, and for photo library access only when you choose to pick one. If you tap Save to Photos, it asks for permission to add that one image to your library.

We never open the camera or browse your library in the background, and we only ever receive the specific image you select.

Analytics

We record basic, non-identifying usage events — which tool was opened, whether a render succeeded — to understand what is working. These are not tied to your identity and are not shared with advertising networks.

Who else sees your data

• OpenAI — receives the photo you upload in order to generate the redesign.
• The design studio the app is branded for — receives your contact details and message when you submit a form.
• Our hosting provider (DigitalOcean) — stores the data on our behalf.
• Nobody else. We do not sell or rent personal information.

How long we keep things

Generated designs and the photos behind them are retained so you can return to them. Contact submissions are retained for as long as needed to respond and to keep a record of the enquiry.

You can ask us to delete your photos, designs or contact details at any time by emailing alan@lexivoapp.com. We will confirm once it is done.

Children

This app is not directed at children and is not intended for use by anyone under 13.

Your rights

Depending on where you live, you may have the right to access, correct, export or delete the personal information we hold about you. Email alan@lexivoapp.com and we will action it.

Changes

If this policy changes materially we will update the effective date at the top and, where appropriate, note the change in the app.

Contact

Lexivo — alan@lexivoapp.com